services.

I work directly with clients and individuals to transform their organisations and institutions.

I offer executive advisory, training and workshop facilitation in participatory and applied futures, design fiction, design leadership, strategic design, systemic design, service design, interaction design, product/service innovation, venture design, advanced design & user research, and designing and innovating for customer experiences.

For over two decades, I have worked across design and digital in a wide range of design and innovation projects, including physical and digital interactions, service design, customer experience, strategic design, design research, teaching, and training for most industries and across commercial and public sectors.

Get in touch if you would like to discuss working together.

Please check the training and workshops I can provide.

Useful stuff to let people know in advance:

– I limit on-site work to workshop days only, preferring remote work or a mix of on-site workshops and remote activities.

– I don’t provide staff augmentation or train-the-trainers services to organisations.

– Although I often work with Agile teams and have knowledge of Agile methodologies, I am not an Agile Coach or Scrum Master.
I am Certified Scrum Product Owner® (CSPO®), but do not provide it as a service.

– I operate as a boutique business, which means you will be working directly with me or a small team, not a large consulting.